Job Title: Sales & Customer Service
Organization: Crane and hoist wholesale and on line Sales
Job Status: Full-time
Location: Pompano Beach, FL
ACI Hoist and Crane is looking for a highly motivated employee to organize our sales and customer service team.
ACI is a rapidly growing company and is looking for an individual that is willing to put forth the effort to increase our growth and grow with us. This individual will be responsible for handling/placing orders, managing customers and providing satisfactory customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Impeccable organizational skills
- Some travel will be required.
- Aptitude to learn technical aspects of hoists and cranes
- Ability to apply technical learnings to creating quotes
- Entering customers into CRM database
- Great customer service
- Able to deal with stressful/time sensitive situations
- Good communication skills with others
- Knowledgeable in Excel and Word
- Positive, Energetic attitude
- Address, mediate, and resolve customer concerns, complaints, and issues.
- Interact regularly with customers.
- Acquires uses and continuously develops personal technical and professional knowledge of products and general sales skills to assist customers and other company personnel.
HS Diploma with 6+ years of technical sales/customer service experience or BS degree
Basis for unit of salary/pay: Salary
Salary: $40,000 – $50,000
Hours per week: 40+
Health Insurance (Health and Vision), 401k Plan with matching, Paid Personal Time, Paid Holidays, Life Insurance, Department ‘Employee Appreciation’ budget, Tuition Reimbursement.
Since 2003 ACI Hoist and Crane’s employees have enjoyed an environment that fosters high moral due to our atmosphere of hard work, respect of individuals, opportunities to develop and advance, compensation which compares favorably with others in the industry, and provide a safe and efficient place in which to work. Your skills, dedication and drive, coupled with our quality products and services, will give you a successful career at ACI.